Water Damage Restoration

We discovered a leak in our bathroom and after calling insurance who said all of their contacts were 2-3 out, we called Puredry who arrived next day. The initial drying and scheduling process was a little longer than I anticipated, but they were very communicative the entire process. All in all it took about 90 days from start to finish, part of which was because of waiting on insurance. Rhiannon was also able to get insurance to pay for additional fixes which I was extremely grateful for. All in all, I highly recommend them to others.

Highly recommend! I had Zach’s team come out and help me with a water leakage issue. They did a great job assessing and drying out my house after my washing machine on the top floor leaked all the way to the bottom floors. Helped prevent further damages from the water. Couldn’t catch everyone’s name but Garrett, Nick, Bryceton, and Kyle were great and answered any questions I had during the process.

Due to a busted hose I had extensive water damage to my kitchen and down into the crawl. Everyday for 2 weeks multiple techs came to check the moisture levels and arrange various machinery to dry out my home and filter the air (my child has lots of allergies). These guys are PHENOMENAL. Every single one was friendly and helpful while explaining everything thoroughly and keeping me in good spirits. Who would have thought I could laugh so much during such a horribly stressful situation? There were so many people in and out of my house, but I especially want to thank Tameka for her stellar communication and talking me off the ledge, David for evaluating the level of remediation my house needed and explaining all the legal/insurance mumbo-jumbo, and the guys who tirelessly checked the status of the damage daily for 2 weeks (yes, even on weekends): Gabe, Pedr, Kaleb, Nich, and Jonah. I’m so sorry if I forgot someone. It’s been a relatively painless process and they all made sure my kitchen was still useable and that the machines weren’t an obstacle to my daily life. Oh, and the helpful troubleshooting when my electrical system got overloaded and kept tripping the breaker! They guys got it all fixed up for me. Then it was a seamless transition when the reconstruction team took over. Rhiannon and Dina talked me through all the options and communicated with me daily about the progress. I think my kitchen may look better now than when it started!

Gavin was prompt and thorough checking our water damage. He did not try to sell us service we did not need.

Staff were really friendly, responsive, and professional. Extra thanks to Gavin for lots of helpful information!

PureDry did an amazing job of solving our mold solutions so we could get our office back open in time for the start of tax season. Jordan and Blake did an outstanding job of coordinating and communicating. They went above and beyond to take care of all my concerns. I will definitely be using PureDry in the future for any new mold issues that arise. Thanks Guys!!!

Pure dry was easy to work with, they communicate well, and were trustworthy. I had no reservations about leaving them unattended in my home. I would recommend them. -Chris

Melina Torres, Let me just tell you right now. If you are working with her in any capacity prepare yourself for the most outstanding customer service experience in the world. I had a unique situation That she was helping me with and she never left my side and communicated on such a regular basis. I NEVER felt like I was left in the dark or that something was coming from "left field" Thank you very very much Melina. You are an avid professional in your field and I am indebted to you for all of your assistance in easing my mind.