6 Things To Look For In Water Damage Contractors

Certification and Licenses

The IICRC is a Standards Developing Organization that certifies employees in the cleaning and restoration industry. You can be sure that your technician is educated, trained, and qualified to take care of the water damage in your home or business if they are certified by the IICRC. You can rest assured that these technicians will eliminate any chance of mold or mildew growth and will make sure your home is protected and safe to live in.

Preferred Vendors

A preferred vendor is a restoration company that is approved by insurance companies to take care of water damage in your home. Insurance companies have a list of these vendors that can help you get through the insurance process and work with the adjustors to make sure you get the most out of your insurance coverage. Working with a restoration company can really take a load of stress off your plate and let you continue your daily life while getting your home back in order.

Complete Water Damage Services

Which water damage services does the company provide? Do they have the right equipment and tools to complete the job from start to finish? There are several different steps that technicians need to take to make sure the job is done right. Ask them what their processes are. Do they mention assessment of drywall, insulation, and furniture? What about their removal process? Do they provide cleanup services? Reinstallation services? Make sure that every step is touched on and that you have answers so that you are not left trying to figure out how to finish a difficult project.

Customer Service

Read reviews. Go online and check into a restoration company’s reputation. When water damage occurs, it can be costly and can destroy so much. A restoration company should always take into careful consideration what you are going through and try to help and be supportive. If reviews are showing that companies are not delivering what was promised, are careless in their processes, or neglectful in any way, look for service elsewhere.


Another great quality of a water damage and repair company in the area is the amount of experience they have under their belt. Read up on the history of the company or spend five minutes with the owner. Ask how long they have been in business and who is their most experienced technicians. Find out who will be on your cleaning crew and how long they have been in the industry. It is a lot easier to allow people into your home and to take care of your future when you have a feeling of bond and trust with them.

Emergency Services

Like PureDry, some companies want to go above and beyond to make their customers feel important and well taken care of. Therefore, many companies in the industry are providing 24/7 emergency services. Flooding, broken pipes, and other types of water damage are not subject to the 9-5 daily grind. Water damage can happen anytime, day or night, to anyone. Make sure you find a great company that will be there for you in your time of need!